Cookie Policy

Last updated: October 2023

Introduction

This Cookie Policy explains how RenovateRight NL ("we," "us," or "our") uses cookies and similar technologies on our website (the "Site"). By using our Site, you consent to the use of cookies in accordance with this policy.

Cookies are small text files that are stored on your computer or mobile device when you visit our Site. They help us provide you with a better browsing experience, analyze site traffic, and personalize content. This policy explains what cookies are, how we use them, and your choices regarding cookies.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union.

What Are Cookies?

Cookies are small pieces of data stored on your device that help websites remember information about your visit. They can be classified into different types:

  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
  • First-Party Cookies: Cookies set by the website you are visiting.
  • Third-Party Cookies: Cookies set by domains other than the one you are visiting.

Cookies perform various functions, such as remembering your preferences, improving site performance, and providing personalized content. They can also help us understand how you interact with our Site, which allows us to improve our services.

In addition to cookies, we may use similar technologies like web beacons, pixels, and local storage. These technologies serve similar purposes and are covered by this policy.

How We Use Cookies

We use cookies for several purposes to enhance your experience on our Site and improve our services. The main ways we use cookies include:

  • Essential Cookies: These are necessary for the Site to function properly. They enable core functionality such as page navigation, access to secure areas, and basic site operations.
  • Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most often and if users receive error messages. This data helps us improve the Site's performance and user experience.
  • Functional Cookies: These cookies allow the Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.
  • Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

We may also use cookies to:

  • Analyze website traffic and usage patterns
  • Remember your login status and preferences
  • Provide personalized content and recommendations
  • Conduct research and surveys
  • Prevent fraud and enhance security
  • Facilitate social media sharing

The information collected through cookies may be used alone or in combination with other data to provide a better understanding of user behavior and to improve our services.

Types of Cookies We Use

Essential Cookies

Essential cookies are crucial for the basic functioning of our Site. Without these cookies, the Site may not work properly. These cookies:

  • Enable you to navigate the Site and use its features
  • Remember your cookie preferences
  • Provide security features, such as preventing fraudulent activity
  • Load the Site efficiently across different pages

You cannot opt out of essential cookies without affecting how the Site functions.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our Site. This helps us improve the Site's content and functionality. These cookies collect information such as:

  • Number of visitors to the Site
  • Pages visited and time spent on each page
  • Traffic sources (how users found our Site)
  • Device and browser information
  • Geographic location (based on IP address)

We use Google Analytics to collect this information. Google Analytics uses cookies to track user interactions. The data collected is aggregated and anonymized to protect your privacy.

Functional Cookies

Functional cookies enhance your experience on our Site by remembering your preferences and settings. They allow us to:

  • Remember your language preference
  • Save items in your shopping cart (if applicable)
  • Provide personalized recommendations
  • Remember form data to prevent re-entry

These cookies are not essential but significantly improve your browsing experience.

Marketing Cookies

Marketing cookies are used to deliver advertisements that are relevant to your interests. They track your browsing habits across websites to build a profile of your interests. This allows us to show you ads that are more likely to be of interest to you.

We may use third-party advertising networks that place cookies on our Site. These cookies may be used to:

  • Deliver targeted advertisements
  • Measure the effectiveness of advertising campaigns
  • Prevent you from seeing the same ad repeatedly
  • Understand the demographic of our audience

Marketing cookies may also be used by social media platforms to show you relevant content or ads when you visit those platforms.

Third-Party Cookies

Some cookies on our Site are set by third-party services that appear on our pages. We have no control over these cookies, and they are subject to the respective third party's privacy policy.

Third parties that may set cookies on our Site include:

  • Google Analytics: Used for website analytics and reporting. Google Privacy Policy
  • Social Media Platforms: Such as Facebook, Instagram, and LinkedIn, which may set cookies when you interact with social media buttons or plugins on our Site.
  • Advertising Networks: Used for delivering targeted advertisements across the web.
  • Content Delivery Networks (CDNs): Used to deliver website content more efficiently.

We recommend reviewing the privacy policies of these third parties to understand how they use cookies.

If you have any concerns about third-party cookies, you can disable them through your browser settings or by visiting the third party's opt-out page.

Your Choices Regarding Cookies

You have several options for managing cookies on our Site. Please note that disabling certain cookies may affect the functionality of the Site and your user experience.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

To manage cookies in your browser:

  • Chrome: Go to Settings > Privacy and security > Cookies and other site data
  • Firefox: Go to Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Go to Preferences > Privacy > Manage Website Data
  • Edge: Go to Settings > Cookies and site permissions

For more detailed instructions, visit your browser's help section or the manufacturer's website.

Opt-Out of Analytics Cookies

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents your data from being used by Google Analytics.

You can download the add-on from the Google Analytics Opt-out page.

Opt-Out of Marketing Cookies

To opt out of interest-based advertising from participating companies, visit the Digital Advertising Alliance opt-out page or the Your Online Choices website.

You can also opt out of Google Ads by visiting the Google Ads Settings page.

Mobile Devices

On mobile devices, you can manage cookies through your device's settings or the browser app settings. Refer to your device's user manual for specific instructions.

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to be tracked. However, not all websites, including ours, respond to these signals. We do not currently respond to "Do Not Track" signals.

Data Retention

Cookies have different lifespans depending on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until their expiration date or until deleted

We retain cookie data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of cookie and its purpose.

For analytics data collected through cookies, we typically retain this data for up to 26 months, after which it is automatically deleted or anonymized.

International Data Transfers

Some of the third parties we use for cookies may transfer data outside the European Economic Area (EEA). When this occurs, we ensure that appropriate safeguards are in place to protect your data, such as:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

For more information about international data transfers, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our Site after any changes indicates your acceptance of the updated policy.

For significant changes, we may provide additional notice, such as through email or a prominent notice on our Site.

Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

  • Email: privacy@playclanx.com
  • Phone: +31 20 123 4567
  • Address: Prinsengracht 263, 1016 GV Amsterdam, Netherlands

We will respond to your inquiry within 30 days as required by applicable data protection laws.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your data appropriately.