Terms & Conditions
Last updated: October 2023
Introduction
Welcome to RenovateRight NL. These Terms and Conditions ("Terms") govern your use of our website playclanx.com and our renovation services. By accessing our website or engaging our services, you agree to be bound by these Terms.
RenovateRight NL is a renovation company registered in the Netherlands, providing home renovation services throughout the country. These Terms apply to all visitors, users, and clients of our services.
If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, with changes effective upon posting.
Definitions
- "Company," "We," "Us," "Our": RenovateRight NL
- "Client," "You," "Your": The individual or entity using our services
- "Services": Renovation, design, and related services provided by the Company
- "Website": playclanx.com and all associated subdomains
- "Project": Any renovation or design work commissioned by the Client
- "Contract": The agreement between the Company and Client for services
Use of Our Website
Acceptance of Terms
By accessing and using our website, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our website.
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes related to our services.
Prohibited Uses
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the website's operation
- Use automated tools to access the website without permission
- Transmit harmful code or viruses
- Violate intellectual property rights
- Harass or abuse our staff or other users
Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, videos, software, and designs, is owned by RenovateRight NL or our licensors and is protected by Dutch and international copyright laws.
Trademarks
"RenovateRight NL" and our logo are trademarks of RenovateRight NL. You may not use these marks without our written permission.
Project Designs
Designs, plans, and specifications created for your project remain our intellectual property until full payment is received. Upon completion and payment, you receive a license to use the designs for your property only.
User Content
By submitting content to us (such as project photos or testimonials), you grant us a non-exclusive, royalty-free license to use, modify, and display that content for marketing purposes.
Services and Contracts
Service Description
Our services include consultation, design, planning, and execution of home renovations. We provide these services with professional skill and care.
Quotations and Estimates
Quotations are valid for 30 days and are estimates based on information provided. Final costs may vary due to unforeseen circumstances or client changes.
Contract Formation
A contract is formed when you accept our quotation in writing. All contracts are subject to these Terms unless otherwise agreed in writing.
Client Responsibilities
You agree to:
- Provide accurate information about your property and requirements
- Obtain necessary permits and permissions
- Ensure access to the property during agreed times
- Make payments as agreed
- Inform us of any changes or special requirements
Payment Terms
Payment Schedule
Payment terms are specified in your contract. Typically:
- Deposit: 30-50% upon contract signing
- Progress payments: As work stages are completed
- Final payment: Upon project completion and approval
Late Payments
Late payments may incur interest at 1% per month and may result in work suspension. We reserve the right to claim costs incurred due to late payment.
Price Changes
Prices may be adjusted for significant changes in scope, material costs, or unforeseen circumstances. Changes require written agreement.
Taxes
All prices exclude VAT unless stated otherwise. You are responsible for any applicable taxes.
Project Management
Timeline
Project timelines are estimates. Delays may occur due to unforeseen circumstances, weather, or client changes. We will keep you informed of any delays.
Changes and Variations
Changes to the agreed scope must be approved in writing. Additional costs for changes will be agreed upon before work proceeds.
Quality Standards
We undertake to perform services with reasonable skill and care, in accordance with industry standards and building regulations.
Inspection and Approval
You should inspect work as it progresses. Any issues must be reported immediately. Approval of completed work constitutes acceptance.
User Obligations
Accurate Information
You warrant that all information provided to us is accurate and complete. We are not liable for issues arising from inaccurate information.
Compliance with Laws
You agree to comply with all applicable laws and obtain necessary permits. We are not responsible for legal non-compliance by the client.
Access and Utilities
You must ensure we have safe access to the property and that utilities are available as needed for the work.
Protection of Property
While we take care to protect your property, you should remove or protect valuable items not related to the renovation.
Disclaimer of Warranties
Our services are provided "as is" without warranties except as expressly stated in the contract. We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
We do not warrant that our services will meet your specific requirements or that operation will be uninterrupted or error-free.
Results may vary based on existing property conditions, which may not be fully apparent until work begins.
Limitation of Liability
General Limitation
Our total liability for any claim arising from our services is limited to the contract value or €50,000, whichever is greater.
Excluded Damages
We are not liable for:
- Indirect or consequential damages
- Loss of profits or business
- Damage to personal property not caused by our negligence
- Delays caused by third parties or unforeseen circumstances
Force Majeure
We are not liable for delays or failures caused by events beyond our control, including natural disasters, strikes, or government actions.
Termination
Termination by Client
You may terminate the contract with 14 days' written notice. You remain liable for costs incurred up to termination and any cancellation fees.
Termination by Company
We may terminate if you fail to make payments, breach these Terms, or if continuation becomes impractical. You remain liable for all costs incurred.
Effects of Termination
Upon termination, you must pay for all work completed and materials ordered. We may retain possession of project materials until payment is received.
Dispute Resolution
Negotiation
We encourage resolving disputes through direct negotiation with our management team.
Mediation
If negotiation fails, disputes may be submitted to mediation through the Dutch Arbitration Institute.
Governing Law
These Terms are governed by Dutch law. Any disputes will be resolved in the courts of Amsterdam, Netherlands.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Amsterdam.
We comply with all applicable Dutch consumer protection laws and regulations.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website and become effective immediately. Continued use of our services constitutes acceptance of the modified Terms.
For significant changes, we will provide reasonable notice via email or website notification.
Contact Information
If you have questions about these Terms and Conditions, please contact us:
RenovateRight NLPrinsengracht 263
1016 GV Amsterdam
Netherlands
Email: legal@playclanx.com
Phone: +31 20 123 4567
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with the contract and Privacy Policy, constitute the entire agreement between you and RenovateRight NL regarding the use of our website and services.